There are a few different ways to get the proper UTF encoding so we will go over how to do this in older versions of Microsoft Excel, OpenOffice, LibreOffice, Google Drive and even how to use the Terminal application to do it! How to Encode your Excel Filesīelow are links to videos and step by step instructions on how to go about encoding your Excel files to UTF-8 and UTF-16. All of those features have the ability to receive CSV file uploads. This is particularly important when working with foreign or special characters in Email Campaigns, Login/Password Actions, Contact Lists, Data Import and Text and Translations. Encoding your Excel files into a UTF format (UTF-8 or UTF-16) can help to ensure anything you upload into Alchemer can be read and displayed properly.
